Returns & Exchanges

Return Window

We want you to love your fit. If it's not quite right, you can return unworn, unwashed items in their original packaging within 7 days of delivery.

Eligible Items

• Items must be in original, unworn condition with tags attached.
• Sale or promotional items are considered final sale and are not eligible for returns.
• Personalized or customized items are uniquely yours and cannot be returned unless defective.

How to Return

1. Reach out to our care team at customersupport@duckcallofficial.com with your order number and the item you'd like to return or exchange.
2. Once approved, we will send you clear instructions on how to package and return your order.
3. Send the package back using your preferred trackable courier service. Please note that return shipping costs are handled by the customer, and original shipping fees are non-refundable.

Refunds

Once your return arrives and passes inspection, we will process your refund immediately. Please allow 5–10 business days for the funds to safely reflect on your original payment method.